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To ensure the success of the delivery of the software on time and on budget approach, Data Creative provides a comprehensive implementation consultancy and post-sale technical support service through PSP.

 

Objective of PSP approach is to enable customer to achieve the most efficient, effective and economic utilisation of resources.  The PSP methodology and Project Approach are described as follows:

SUNSYSTEMS TRAINING

OUR FIRM

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PROFESSIONAL SERVICES
SYSTEM SUPPORT

SunSystems Training

Unleash the power of your System

Gaps in your team’s knowledge stop your organisation from getting the most out of your financial management solution. These gaps can widen over time, as knowledge is passed down from one user to another. Get your team fully informed and engaged with our SunSystems training courses.

We offer a variety of courses at low rates, ensuring all end users get the maximum benefit from their investment. 

 

How Can We Help?

Why not contact us for more information.

CONTACT US

SunSystems and Q&A (Vision) Courses

The Q&A courses are suitable for organisations using any version of SunSystems. A good understanding of SunSystems version 5 or 6 is required to attend on the SunSystems Administration and Business Rules & Transfer Desk course.

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Professional Services

Implementing a new solution, upgrading an existing system, adding new modules?

 

Our expert help and guidance will ensure lasting success.

 

Developing your business systems is a time-consuming and challenging task, geared towards delivering value to your organization.

 

However, ensuring you deliver that value involves more than just installing software.

 

DataCreative provides comprehensive Professional Services to ensure that you maximize your investment and meet your business objectives, both at the initial project inception and moving forward, as you adapt to growth and evolving needs.

 

Our consultants have extensive expertise and a wealth of practical application experience, plus the skills to employ that knowledge across a broad range of businesses.

 

Whether you’re implementing a new solution, upgrading an existing system, adding new modules or reviewing the efficiency of your existing operation, DataCreative can give expert help and guidance to ensure lasting success.

 

Project Services

 

Our Project Services are based on a methodology that has a proven track record in delivering exceptional results, minimizing risk and ensuring that projects are delivered on time, on budget and meeting defined deliverables.

Each project is designed with the customer’s requirements and objectives in mind, blending the customer’s own knowledge and resources with that of the DataCreative project services team.

Phase 1   -   Project Initiation

Phase 2   -   Software Installation

Phase 3   -   Project Team Training

Phase 4   -   Business Mapping and System Design

Phase 5   -   System Build

Phase 6   -   End User Training

Phase 7   -   Data Migration

Phase 8   -   User Acceptance Testing

Phase 9   -   Live Operation

Phase 10 -   Post Implementation Review 

Ad Hoc Consultancy

After your software solution has been effectively implemented, we can continue to help you with the following services:

  • System Upgrades

  • Additional Financial, Management and Ad Hoc Report Development

  • Process Improvements

  • Business and Technical System Health Checks

  • Customer Specific Product Training

  • Remotely Delivered Services

If you would like to discuss any of the above services, please click below.

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System Support

After your software solution has been effectively implemented, we can continue to help you with the following services:

  • Online Technical Support Assistance (Telephone & Email)

  • System Upgrades, Updates & Fixes

  • Additional Financial, Management and Ad Hoc Report Development

  • Process Improvements

  • Business and Technical System Health Checks

  • Training Requests

  • Remotely Delivered Services

Training
Professional services
Support Services
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